Last updated: March 2026
We built MyFieldOffice for small business owners, not data brokers. We collect only what we need to run the service, we never sell your data, and your business information belongs to you. This policy explains exactly what we collect and how we use it.
This Privacy Policy describes how D&J Field Solutions LLC ("Company," "we," "us," or "our") collects, uses, and shares information when you use MyFieldOffice ("Service"). By using the Service, you agree to the collection and use of information as described in this policy.
Account Information
When you create an account we collect your name, email address, and password (stored encrypted). If you provide it, we also collect your business name, phone number, address, and business type.
Business Data You Enter
We store the data you input into the Service, including customer records, job information, invoices, estimates, notes, schedules, and any other content you create ("Your Data"). This data belongs to you.
Payment Information
Payment processing is handled by Stripe. We do not store your credit card number, CVV, or full payment details on our servers. We receive a payment confirmation and your billing address from Stripe for record-keeping.
Usage Data
We automatically collect information about how you use the Service, including pages visited, features used, time spent, and error logs. This helps us improve the product.
Device and Technical Data
We collect your IP address, browser type, operating system, and device identifiers when you access the Service. This is standard for any web-based application.
If you choose to connect your Gmail account to MyFieldOffice:
We use the Google Maps and Places APIs to provide address autocomplete and location features. When you use these features, your address input is sent to Google for processing. Google's privacy policy applies to this data. We do not store your location data beyond what you save as part of a job or customer record.
MyFieldOffice uses OpenAI to power AI staff features. When you use AI features, relevant context from your account (such as your business name, job details, or customer information) may be sent to OpenAI to generate a response. We do not use your data to train AI models. OpenAI's data usage policies apply to data processed through their API.
We use the information we collect to:
We do not use your data for advertising. We do not sell your data to third parties. We do not share your business data with other MyFieldOffice customers.
We share your information only in the following circumstances:
MyFieldOffice includes a customer-facing portal. When your customers access their portal, they can view job status, invoices, and communicate with your business. Your customers' data is stored within your account and subject to your own privacy practices with your customers. You are responsible for ensuring you have appropriate authorization to store and process your customers' information.
We take security seriously. Your data is stored in Supabase with encryption at rest and in transit. Passwords are hashed and never stored in plain text. Access tokens use industry-standard OAuth 2.0. We use row-level security to ensure each account can only access its own data.
No system is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security of your data. If we become aware of a security breach affecting your data, we will notify you promptly.
We retain your data for as long as your account is active. If you cancel your account, we will retain your data for 30 days during which you may request an export. After 30 days, your data is permanently deleted from our systems. Some information may be retained longer if required by law or for legitimate business purposes such as fraud prevention.
You have the right to:
To exercise any of these rights, contact us at hello@dandjfieldsolutions.com.
MyFieldOffice uses localStorage (a browser storage mechanism similar to cookies) to maintain your login session. We do not use third-party advertising cookies or tracking pixels. We may use analytics tools in the future, and will update this policy if we do.
The Service is not directed at children under 13 and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice in the Service. Your continued use of the Service after the effective date of changes constitutes acceptance of the updated policy.
This Privacy Policy is governed by the laws of the State of New Hampshire.
If you have questions about this Privacy Policy or how we handle your data, please contact us:
D&J Field Solutions LLC
New Hampshire
hello@dandjfieldsolutions.com